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Consider a normally distributed process that cuts wood with a “process center” of 18 inches and a standard deviation of 0.08 inches. The lower specification limit is 17.75 inches, and the upper specification limit is 18.18 inches. A piece of wood that is cut too short must be scrapped at a cost of $22.00. A piece of wood that is cut too long must be re-cut by hand at a cost of $4.50. The firm runs 20,000 pieces of wood through the machine per day and works 350 days per year. What is the annual expected fixing cost of this process?

Operation Management, Management Studies

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