(Answered) Conflict resolution and special groups1 discuss the

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Conflict Resolution and Special Groups

1. Discuss the advantages and disadvantages of technology in law enforcement.

2. Identify issues affecting communication with diverse groups.

3. Explain the stages of conflict resolution.

4. Describe strategies for negotiating hostage situations.

Read Ch. 10 and 12 in Effective Communication for Criminal Justice Professionals.

Grubb, R. E. Jr., & Hemby, K. V.. (2003). Effective communication for criminal justice
professionals. Belmont, CA: Wadsworth Group.

Provide examples of how criminal justice professionals can best communicate with the
following diverse groups:

Persons with hearing impairments
Gang members
The elderly

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