Q. Decision Science Institute (DSI) promotes its annual national conference by mailing thousands of letters to various recipients. A time study has been conducted on task of preparing letters for mailing. On basis of observations below, DSI wants to develop a time standard for task. Organization's personal, delay, also fatigue allowance factor is 15 percent. Compute average cycle time also normal time for each element. Then, calculate standard time for entire task.
Cycle Observed in Minutes
Job Element 1 2 3 4 5 Performance Rating
(A) Compose letter 8 10 9 11 11 120%
(B) Print address labels 2 3 2 1 3 105%
(C) Stuff, seal, also sort envelopes 2 1 3 2 1 110%