Compare and contrast the role of management, as reflected by management theory, in the 20th century organization with the role of management in the 21st century. Include in your discussion the theoretical Schools of Thought that speak to the manager’s role in the business environment as well as definition of the environment itself.

With these ideas in mind, consider the two Biotech managers mentioned below and the Schools of Thought and theorists they represent... Explain how the Schools of Thought and the theorists reflect the changes in role and business environment shift.

James West is the Department Head of Production for Biotech Germany. He has been with the company since 1974 when he came aboard at age 18 as a line worker. He has fashioned the department from his personal experience. He stresses numbers, quality control and meeting goals. He is proud of his success in meeting goals efficiently and with minimal cost to the company thereby maximizing profit. He is known as a strict taskmaster but not unreasonable.

Artemus Gordon, West’s assistant, is 29 years old and has been with Biotech for 4 years. Gordon has been concerned that West is not willing to move with the times. He sees the other production departments around the globe meeting goals efficiently but with lower employee turnover. These companies use new technology.

Germany now has a strict work law that requires that employees must be let go by 5 pm, and overtime is only permissible if the employee agrees. West makes employees work overtime to meet departmental goals and seldom asks the workers about his or her interest in overtime. Gordon also knows that new technology might make the work more efficient.