Communication is of utmost importance in diverse teams. How a manager approaches a situation can determine the future direction of teamwork and ultimately the level of success achieved. When communicating with diverse teams, whether verbally, via e-mail, or in writing, managers need to consider the potential reactions as well as the intention of the message.

and the discussion of possible HR actions. Based on the review, develop a FEW page memo to the project teams addressing the following:

Remind both managers and employees of the benefits of a culturally diverse workgroup.

Make recommendations on how to avoid scheduling issues due to the religious observance.

Explain how you arrived at your decision using relevant academic references.

Justify your suggestions by using empirical evidence and reference to any applicable laws.