Collecting Data

Diagnosis is a critical step in the organizational improvement process. It involves data collection, data analysis, and formulation of recommendations for improvement. Your textbook readings and online library research addresses four major methods for gathering data. Review to better understand potential advantages and disadvantages.

Think of yourself as an organizational consultant who is going to design a process for collecting data on a problem in an organization with which you are familiar.

Respond to the following:

1- Briefly identify the organizational problem.

2- What method(s) would you use to collect data? Explain your choice(s).

3- From whom would you collect data--i.e., who would be in your "sample?"

4- What content would you include? For example, if you choose to conduct interviews, list some of the questions you would include.

5- Finally, how would you feedback results?