Christmas decorations and Christmas gifts must be delivered on time with the correct quantities to the proper address. Christmas Decorations and Gift Store, http://www.christmas-decorations-gifts-store.com/about_us.htm , has dedicated itself to having the best performance of any company selling Christmas decorations and Christmas gifts. The range of Christmas decorations and Christmas gifts is vast. More importantly you will get exactly what you ordered on a timely basis. They are able to make that assertion since they have examined their work practices and adjusted them such that their performance is the best in the industry. The goal is six sigma performance. These levels of performance reduce waste, re-work and unnecessary costs, which are passed on to customers. You will find that the prices on many items are substantially discounted from the manufacturers suggested retail price. Following are some information copied from their website: "The owner of Christmas Decorations & Gifts has been involved in the Christmas industry since 1979. At first he created and distributing Christmas bead ornaments throughout the United States. In 1989 the first Christmas retail store was established. The company specialized in creating retail Christmas stores in major regional malls during the Christmas holiday season. Over the years the Christmas mall retail stores have been location from Florida to California. We were known for our beautiful windows and creative in store visual aid displays. Our stores offered a full line of quality Christmas merchandise ranging from Artificial Christmas trees to Christmas ornaments for home decorating. In 1999 an effort to have a presents on the internet began. The vision for our Internet presence was to provide families who celebrate Christmas, the same high quality Christmas products and Christmas knowledge that we offered through our retail outlets. We strive to uphold the high standards of good business practices on the internet. Christmas Decorations and Gifts Store has been created to offer Christmas celebrators an inclusive selection of quality Christmas products. In 2005 in order to expand the productive of the summer months, an expansion of the Christmas line into summer gardening supplies was began. The Home Garden Decor Shop offers an inclusive selection of quality Garden Supplies, Home Decor, Birding supplies and valuable related information via the Internet." Develop the dashboard for their six sigma project. Give operational definition of their CTQs. Which variables and/or attributes should they measure to evaluate their current performance? Develop their measurement plan, including when, where, who, how and what to measure.