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Chris owned and operated a Dunkin Donuts franchise. The franchisor, Dunkin Ltd., had their principal place of business in Texas. Dunkin Ltd. Trained Chris regarding the safety protocols of operating as a franchisee. One day, Sam was working for Chris at his Dunkin Donuts. He noticed that a customer had spilled coffee on the floor and left a large area soiled. Although Sam noticed the spillage, he got busy working the register and didn’t clean it up. John walked into the store and unfortunately slipped on the coffee and broke his leg. Upon consultation with his attorney, he sought to sue the Franchisor, Dunkin Ltd., for his $50,000 in medical bills. Please advise whether John can sue the Franchisor.

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Operation Management, Management Studies

Category:- Operation Management
Reference No.:- M93092913

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