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Four Questions

• Simons (2010) proposes seven questions applicable to evaluating organizational behaviors and strategic performance during each strategy review session.

Answer for of the questions for an organization with which you are familiar. Discuss specific organizational behavioral changes that you feel would correct deficiencies revealed by each of the four questions.

Shareholders, Employees, or Customers First?

• One of Simons' (2010) questions asks you to determine whether the organization's shareholders, employees, or customers come first. Consider which comes first in an organization with which you're familiar.

Discuss the specific behaviors exhibited by the organization as result of that choice, and consider how that choice might affect strategic performance and employee retention.

Operation Management, Management Studies

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