Chapter 10 Motivating Employees

1) Extrinsic rewards increase employee motivation through the recognition of others.

TRUE OR FALSE

2) Motivation is driven by psychological processes.

TRUE OR FALSE

3) The human relations movement marked a transition from optimizing work steps to providing motivation as a strategy to increase worker productivity.

TRUE OR FALSE

4) According to Herzberg's two-factor theory, salary, working conditions, company policy, and other aspects of the job environment are associated with job dissatisfaction.

TRUE OR FALSE

5) Increasing the number of tasks in a job to improve employee satisfaction, motivation, and quality of production is called job enrichment.

TRUE OR FALSE

6) McGregor's Theory Y is grounded in the concepts of employee empowerment and intrinsic rewards.

TRUE OR FALSE

7) Managers who help employees feel more involved in their jobs by giving them authority and responsibility to make decisions are practicing empowerment.

TRUE OR FALSE

8) Collective responsibility and decision making are characteristics of Ouchi's Theory Z motivational approach.

TRUE OR FALSE

9) Reinforcement theory is grounded in the consequences employees face after exhibiting certain behaviors.

TRUE OR FALSE

10) The notion that people are motivated by how strongly they want something and how likely they think they will get it is called equity theory.

TRUE OR FALSE