Changing attitudes in the workplace

Several attitudes can be displayed in the workplace depending on conditions, management style, personal issues, and values. There are seven steps for changing attitudes in the workplace. Read the following scenario:

You are a new manager in the department (either major or desired management position). You discover that the majority of staff members have a negative attitude, they gossip, and have low morale. Many bring their home issues and problems to work.

You may also research on the topics related to attitudes and perception and write your response. Your response should be of at least three pages.

Based on the above scenario and your research, answer the following questions in a Microsoft Word document:

Explain each of the seven steps, including the substeps, with detailed, specific examples on how you will effectively change negative attitudes in your department.

What will you do specifically to turn your department around to a well-functioning team with positive attitudes?