Ch 1:

1) How have globalization and changes in workforce composition contributed to the need to understand diversity and inclusion in our organizations?

2) Describe ways HRM uses HRIS to provide information and service more efficiently?

3) What is the purpose of a continuous improvement program? What role does HRM play in assisting continuing improvements?

4) Explain what ethics are and how organizations and HRM can promote ethical behavior.

Ch 2:

1) Explain which of the advances in management seem most and least important in the evolution of HRM.

2) How is the role of HR demonstrated in each of the four management functions?

3) What role does HRM play in the strategic management process?

4) Which of the HR functions seem to be most important and why?