Case:

Managing Change

Analysis of a Hypothetical Case

Joan S. Ash, PhD, MLS, MBA, James G. Anderson, PhD, Paul N. Gorman, MD, Rita D. Zielstorff, RN, MS, Natalie Norcross, MLIS, Jody Pettit, MD, and Patricia Yao, BS

Long Assignment - Case Analysis

(Write in an essay format. Word limit: 2000 (minimum) to 2200 (maximum) words.)

1. Introduction Case

1.1 Change Management (define with proper citation; discuss briefly)

1.2 Objectives of the Assignment ( refer to the tasks required for the case assignment)

II. Content and Analysis

2.1 Background of the Case. Give important data and key information; identify the needs, problems or concerns in the case that needs to be addressed; and trace the root cause of it.)

2.2 Types of Organisational Change. Discuss and critically evaluate the different types of organisational change learned from class discussions. Give cited works and cite properly.

2.3 Type of Change CEO Wants to Implement. Based on the answers in 2.2, Identify and critically analyse the type of change that the CEO of Mercer Medical Center wants to implement. Support analysis with works/materials that are properly cited.

2.4 change Theory that can be Implemented. If you were the Medical Director of Information Services, Kathryn Reed, what change theory would you use to overcome workers' resistance to change and drive success to the case situation?

Leadership Theory that can be Implemented. If you were the Medical Director of Information Services, Kathryn Reed, what leadership theory would you use to overcome workers' resistance to change and drive success to the case situation?

Support analysis with works/materials that are properly cited.

2.5 Communication Plan for continuous change management. (presented in a tabular form with textual explanation below)

III. Conclusion (summary of the major highlights or points of the case; the learning received in relation to the objectives of the assignment)