Case Study

Social media policies are important in ensuring that a communications release is done so at the appropriate time and covers the appropriate information. Understanding the importance of social media, develop a plan for the use of social media by an EMS agency. In a two- to three-page paper, discuss how your plan would cover the following issues:

1. Management of agency social media accounts
2. Assurance of patient privacy
3. Requirements of information releases
4. Expectation for interaction with followers during a crisis
5. Social media use by agency members (i.e. personal social media accounts).