Case Study

Are Affirmative Action Plan Goals Evidence of Discrimination? Xerox Corporation manufactures and markets copy machines and also provides facilities management services through Xerox Business Services (XBS). In the 1990s, Xerox started a Balanced Workforce Initiative (BWF) that involved the publication of specific affirmative action goals for each job and each salary grade level within the company. This plan was started in an effort to ensure proportional representation of all racial and gender groups throughout the company. The BWFs were based on government labor force data and established annually. Part of the annual performance evaluation for managers was how well they met the desired racial and gender compositions for their locations. In one instance, BWF reports compiled for the Houston office indicated that black employees were overrepresented and white employees were under-represented. Over a period of five years, steps were taken to reduce the percentage of black employees in the office in an effort to correct this imbalance. Six black employees filed suit against Xerox stating that they were denied promotion opportunities in the Houston office even though they were qualified for the jobs into which they wanted to be promoted. They also indicated that they felt the BWF data adversely affected their opportunity for advancement. Each plaintiff had a slightly different situation, but they collectively raised concerns that included denial of promotions, salary disparities, hostile work environment, and termination.

Questions:

Based on the evidence presented, has discrimination occurred? If so, which type of discrimination (i.e., disparate treatment, disparate impact, both)? If you aren’t sure, what questions would you want to have answered to make your determination? Which party (plaintiffs or defendant) has the burden of proof in this case? What defense could Xerox offer if the plaintiffs make a case of discrimination? Discuss how successful you think the company will be at defending its actions. Could Xerox have achieved the same goals in a less discriminatory manner? If so, how? If not, why not? How do the actions in this case differ from the intent and recommended practices for affirmative action?

Directions:

Please answer all the questions for the two case studies below. Answers should be thorough and complete for each question. Please write your responses in a word document for submission and use the APA format as a guideline. Double space and use a 12 point font. The combined responses should be at least 200 words in length. Use the following information to support you in completing this assignment correctly. All questions answered and addressed Answers indicate that symptoms were recognized Actual causes of the problem were uncovered Answers indicate that you identified major goals of the organizations, units, and/or individuals in the case Answers indicate that longer-term performance problems and those requiring immediate attention have been recognized and considered Identified appropriate alternative actions