Case Study

After much labor and management conflict, this integrated managed care consortium and over 25 unions created this labor management partnership (LMP). Today, it is considered a model of union and labor partnerships for the future of labor and management relations. This collaboration involved over 90,000 workers and changed the fabric of union and management relationships.

Instead of being a competitive bargaining process, it became a collaborative partnership of mutual respect to a goal of mutual gains. The collaboration resulted in improved services (increased patient satisfaction), improved financial results, and happier employees.

Many are encouraging this model to become a standard for future union and management negotiations. Review the resources provided in your phase resources. Develop a PowerPoint presentation that addresses the following:

Part 1

Name 1 union that was part of this partnership?

Discuss what type of union (craft, industrial, general, white collar) and whether it is a federation or local union.

Identify 5 key elements that made this partnership so successful.

Do you think this model could be used in other organizations? Justify your answer.

Part 2

The value of the partnership was the fact that both parties bargained in good faith and were able to come to agreement on all mandatory collective bargaining items. It is important to understand details of this process. Answer the following:

What is good faith bargaining?

Define an impasse. If labor and management comes to an impasse, does that mean that they did not engage in good faith bargaining? Justify your answer.

Name 3 items that are mandatory in the collective bargaining (e.g., items that must be in the union contract). Why do you think these are mandatory items for a collective bargaini.

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