Case study sustainable business improvement in a global, Ask an Expert

Management Studies

Case Study: Sustainable Business Improvement in a Global Corporation: Shell Services.

Please refer to the PDF document attached for the whole case study.

Additional Requirement

This case study is a part of Operations Management. This case study is about Shell Services. Shell comprises of many companies around the world and it internally introduced a concept of Service Quality Management which was about developing an overall service quality of the companies

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Operation Management, Management Studies

Category:- Operation Management
Reference No.:- M91395232
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