Case Study: Let Me Lead the Way

Select One of the Following:

1. The Audit Team II

2. Forgiveness

For this writing assignment, you will select ONE factual case from the list above and you will write a 3-5-page conflict assessment that you will present as a case study. Assume that you have been asked to analyze the conflict and to lead and coach the individuals into a creative resolution. In your case study, please make sure to address the following areas:

1. Describe and analyze the problem(s)

2. Identify difficult behaviors and potential problems

3. Generate possible solutions

4. Evaluate all solutions

5. Decide on a solution

6. Develop a plan for the individuals involved that details how to implement a solution

7. Access the likely success of such a plan

8. What strategies would you employ as the "coach" in bringing resolution to the table?