Case Study: An American in Shanghai Guidelines and Rubric

After reviewing the Mini-Case: An American in Shanghai (found on pages 17-18 of the textbook), students will answer the following questions:

1. To what extent were the Chinese interpreter and the Chinese general manager responsible for the situation that has arisen?

2. How should the chief executive officer (CEO) have handled the situation immediately following the Chinese general manager's introduction?

3. Discuss other complications that could arise when trying to negotiate in a foreign country when one has limited knowledge about local customs and business practices and steps that negotiators can take to increase their cultural awareness and avoid misunderstandings when dealing with international counterparts.

Guidelines for Submission: Your case study should follow these formatting guidelines: Use of at least one source, one page double-spaced, 12-point Times New Roman font, one-inch margins, and citations in APA format.

Instructor Feedback: This activity uses an integrated rubric in Blackboard. Students can view instructor feedback in the Grade Center. For more information, review these instructions.