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Case Study 1

Case study: Exxon Mobil - stewardship, leadership, corporate social responsibility (refer to p. 229, Tricker, 2015)

Discussion questions

1. Should the company keep its focus on its mission of ‘developing more oil and gas reserves'?

2. How would you make a case for the company to curb greenhouse gas emissions, increase renewable energy research, and develop sources of alternative fuel?

Case study 2

Read Case Study 6.3 Tokyo Electric Power and the disaster at Fukishima Daiichi (p. 161) in Tricker, B. (2015). Corporate governance: Principles, policies and practice. Oxford: U.K. Oxford University Press.

After reading the case study, discuss:
1. How did the board structure contribute to the failures?
2. How do you account for the discrepancies between the company's alleged concerns for corporate governance on its website and the catastrophic failure?
3. What advice would you give to the chairman of TEPCO?

Case study 3

Case study: Southern Cross Healthcare

After reading the case study below, answer the following questions in your initial post:
1) Given the situation that faced the company, do you think the board had an appropriate structure and membership?
2) What changes, if any, would you recommend?

Case study 4

Discuss Questions below.
Additionally discuss:
- What is the best organisational structure during Boeing's development of the Dreamliner?
- How should the structure change during the production phase of the Dreamliner?
- What is your organisation's structure? Briefly analyse its alignment with firm strategy and objectives.

Case study 5

Please review the case study below - Case 2 Repairing Jobs that Fail to Satisfy (at the end of the textbook) after you complete the assigned readings for the week. Address the questions and support your answers with appropriate citations/ references to the readings. Integrate your experience where appropriate as well as biblical/ ethical principles.

You are expected to provide critical analysis, problem-solve and recommend solutions according to Organisational Behavioural theories and practice.

Your Assignment

Your task is to prepare a report for Reynaldo on the potential effectiveness of her cash reward and structured-interview programs. Make certain it is in the form of a professional business document that you'd actually give to an experienced manager at this level of a fairly large corporation. Reynaldo is very smart when it comes to managing finances and running a plumb¬ing business, but she won't necessarily know about the organizational behavior principles you're describing. Because any new proposals must be passed through top management, you should also address their concerns about cost containment. You'll need to make a strong evidence-based financial case that changing the man¬agement style will benefit the company.

When you write, make sure you touch on the follow¬ing points:

1. Although it's clear employees are not especially satisfied with their work, do you think this is a reason for concern? Does research suggest sat-isfied workers are actually better at their jobs? Are any other behavioral outcomes associated with job satisfaction?

2. Using job characteristics theory, explain why the present system of job design may be con¬tributing to employee dissatisfaction. Describe some ways you could help employees feel more satisfied with their work by redesigning their jobs.

3. Reynaldo has a somewhat vague idea about how to implement the cash rewards system. Describe some of the specific ways you would make the reward system work better, based on the case.

4. Explain the advantages and disadvantages of using financial incentives in a program of this nature. What, if any, potential problems might arise if people are given money for achieving customer satisfaction goals? What other types of incentives might be considered?

5. Create a specific plan to assess whether the reward system is working. What are the dependent variables that should change if the system works? Flow will you go about measur-ing success?

6. What types of hiring recommendations would you make to find people better suited for these jobs? Which Big Five personality traits would be useful for the customer service responsibilities and emotional labor?

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