Case Study- Report

Option 1: Choose an organisation where you currently or have previously worked and provide a report that justifies the need for improvement of performance management, coaching and delegation across the business. The report should draw on relevant academic and evidenced based management literature and discuss current trends and issues in the area. Four key results areas (recommendations) should be developed in the report.

Option 2: Consider the Flight Centre Case Below.

Flight Centre Australia flightcentre have recently been in the news for the wrong reasons.

You/your group has been employed to provide a report and a series of recommendations on how to better manage staff performance appropriately.You are required to provide a report that justifies the need for improvement of performance management, coaching and delegation across the business. The report should draw on relevant academic and evidenced based management literature and discuss current trends and issues in the area. Four key results areas (recommendations) should be developed in the report.

Format: Report Style (Basic). Content includes: Cover Page, Executive Summary, Introduction (no formal sub headings required in the introduction), Body, Recommendations, Conclusions, and References.

*Need Only option 2

Attachment:- case.rar