Case Scenario:

Alpha Kindergartens started with just one centre in Victoria which has rapidly grown to 100 franchises across Australia within the last 5 years. The company CEO is Marc Jones, who employed his wife, Jenny, to look after all the HR needs of the organisation. Jenny has no HR experience but is eager to learn.

The organisation has recently been losing customers because parents were not happy with the services offered across the Alpha Kindergartens' centres, citing some staff did not have proper training and knowledge when dealing with their kids. Overall, morale is very low at present amongst the employees, and rumour of different pay scales has driven a culture of envy and fear amongst the staff.

You have been hired by Marc to research and present findings on Human Resources Management and the importance of having proper job analysis, specification, descriptions and advertising so that Jenny can turn the company around. You are to present your findings through a business style report.

Task notes - Your Report should be written in 3rd person and must include:

A description of Human resource management is and how recruiting and selecting can help to achieve the organisational goals, using relevant examples where appropriate.

Define recruitment and selection backed with appropriate & relevant examples.

Critically discuss the importance of job analysis, job specification, job descriptions, job advertising

Research and prepare an outline of the interview process for Alpha Kindergartens

Outline the importance of background checks

Discuss the effect of poor recruitment decisions