Case One Task Task: you are brought in to address a company in crisis. Widespread absenteeism, all-time record low productivity, insubordination, protracted industrial action, and negative media attention—including the business being heralded as an “employer of ‘unchoice’”—fifty per cent turnover and a lousy safety record have contributed to considerable loss of market share. You are engaged to arrest further decline and to recommend actions to take in order to rebuild back into an employer of choice within two years. The executive team is particularly interested in the potential impacts that your ideas will have on motivation, performance, retention, succession planning and talent management.