Case 1:

Question:

1. Explain which core characteristics of employees' jobs will be changed if the consultant's recommendations are accepted.

2. Which alternative redesign strategies should be con-sidered? For example, job rotation and job enlarge-ment are possible alternatives. What are the relevant considerations for these and other designs in the con-text of this company?

3. What would be your decision in this case? What should management be willing to pay for employees' satisfaction? Defend your answer.

Case 2:

Question:

1. Evaluate the concept of "administrative liaison officer" as a strategy for achieving integration. Is this an example of the mutual adjustment strategy?

2. How will the officers achieve integration when they will have no authority over either the administrative functions or the programs to be integrated?

3. What would be the most important personal characteristics to look for in an applicant for these positions?