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Carrie purchased a Sikorsky S-76 helicopter from Lenny. Prior to the purchase Carrie told Lenny she would be using the helicopter to fly passengers to/from desolate and isolated areas in the National Park system and that the terrain would be pretty rough. Lenny assured her that the landing skids to the S-76 were built for the rough and rocky terrain of the National Parks System. Lenny gave Carrie a one-year warranty for the landing skids if they were damages under normal operation of the aircraft.

3 days after purchase of the S-76, Carrie flew the first flight and when landing in the uneven, rocky terrain at the bottom of the Grand Canyon, the landing skid of the S-76 was damaged. Carrie sued Lenny for breach of warranty. Lenny claimed that the operation of landing in the National Park was not a normal operation for an S-76. Who will likely succeed in the lawsuit? What case law will support your answer?

Operation Management, Management Studies

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