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Car Rentals Instructions: Log into Hertz Rental Car’s website, www.hertz.com, and book the following reservation: Pick-up & Drop-off Location: Buffalo Airport (you are not flying in, just renting a car) Pick-up date: 6/3/18 @ 9 am Drop-off date: 6/4/18 @ 9 am Age: 25 – 49 years old Car Type: Full sized car (FCAR) Miscellaneous: no Hertz Gold Members, no discounts and log in as a guest Answer the following questions based on the reservation you just inquired about: 1. What kind of car will you likely receive? (be specific, ex: Buick Rendezvous or similar) 2. How much will it cost? (without taxes and paying now) 3. What features are on that particular car? (list them all) 4. If you wanted to upgrade to a standard SUV (SFAR), what would be the additional cost to you? (again, do not include taxes) 5. How old do you have to be to rent a car with Hertz? 6. Are there any exceptions to the rule? If so, be specific. Part 2: Motorcoach Instructions: Log onto the website for the American Bus Association, www.buses.org Answer the following questions: 1. List 5 events taking place in June of 2017 or June of 2018 that are considered the TOP 100 Motorcoach Destinations. 2. About 219,000 people were killed on America’s highways from 1995 – 1999. Find any statistic about the safety of riding in a motorcoach and list it below. Part 3: Rail Instructions: Log onto the website for Amtrak, www.amtrak.com. Research the following reservation: (do not actually book the reservations) Departure City: Rochester, NY (ROC) Arrival City: Boston MA – South Station (BOS) Departure Date: 6/3/18 Departure Time: Closest departure to 9:30 am Answer the following questions based on that reservation: 1. What time will you depart Rochester? 2. What time will you arrive in Boston? 3. What is the one-way cost of a reserved coach seat? 4. Can you get anything to eat on the train? If so, where and what? 5. What is the weight limit on luggage and how many bags can you carry on? 6. Is there WiFi available on-board the train?

Operation Management, Management Studies

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