Organizational Management and Human Behavior

1. Is an individual's personality determined more by heredity/genetics or by the environment in which he or she is raised? Explain.

2. Can emotions be expressed appropriately via the written word (i.e. e-mail messages)? Or is face-to-face communication required for emotions to be adequately conveyed?

3. Is it accurate to state that the younger generation employees are less loyal to the organization than the mature workers? Explain.

4. Frederick Herzberg argued that salary was considered a hygiene factor and, consequently, did not motivate employees to perform more productively. He noted that if money (in the eye of the employee) was not sufficient, the employee would be dissatisfied. However, no matter how much money an employee earned, he or she would not be motivated to work harder. He believed it was intrinsic factors such as achievement and recognition that would make employees go the extra mile. Do you agree?