Can consumers trust the product or service reviews they, Ask an Expert

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Can consumers trust the product or service reviews they read online?

Yes. There are safeguards in place to eliminate negative or untrustworthy reviews.

No. Only satisfied customers write reviews and the reviews are biased too favorably towards the productd.

No. The principle of caveat emptor applies to the online environment.

Yes. These reviews are written by customers just like us.

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Operation Management, Management Studies

Category:- Operation Management
Reference No.:- M91701085

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