Cafeteria has four windows salad sandwich dessert and drink, Ask an Expert

Management Studies

Cafeteria has four windows: salad, sandwich, dessert, and drink. Each customer spends on average 5 min, 3 min, 1 min and 1 min at each window. There are 2, 4, 1, and 1 people serving at each window, respectively. Arriving customers first visit the salad bar and sandwich window, and among them only 80% visit dessert window, while the other 20% leave the cafeteria after buying sandwich. Only 50% of all customers visit drink window, while the others leave after buying dessert.

a. Where is the bottleneck?

b. What is the capacity of the cafeteria?

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Operation Management, Management Studies

Category:- Operation Management
Reference No.:- M92564156

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