Business Process Management TASK - Written Assignment

BPM and Strategy  -

Advise Mike why a BPM approach should now become part of the way Mike's Dynatrix does business.

Introduce Mike to Business Process Management by stating in plain terms what it actually is and how it can help his business

In describing the benefits of BPM to Mike, ensure that you briefly highlight how BPM connects to business strategy (internal and external perspectives), positioning, structure and value propositions. Briefly describe the meaning of value chains and how using BPM, in conjunction with this concept, can assist Mike to improve the business.

Problem Analysis

Mike is aware that there are a number of problems within his company and whilst he is happy for you to briefly describe these, he would like you to concentrate your efforts on the problem which you determine to be the most urgent. In relation to this problem, Mike would like you to identify the causes of the problem, the problem and the consequences of the problem; refer to the capabilities gap and the performance gap here if relevant

Input Problems

Delay in delivering to client because of unorganised system, lack of clear production line process.

Supplier takes time to confirm the order and then delayed in receiving the supply which slows down the production.

It takes too long to manufacture each product due to unorganized steps of productions.

Output Problems

Customer complains due to delay in delivery.

Reduce in sales and profit due to bad mouthing advertisement.

Delayed in delivery due to no clear clear delivery system; address appears first on the ordered are delivered.

Show the current 'As Is' process using BizagiModeler software

Identify any process flow problems and/or day to day management problems; output and input problems; and problems with controls and enablers; develop a project scoping diagram to illustrate the problem which you have identified

Attachment:- Assignment Files.rar