Business Communication :
1. Which of the following is most likely to be the desired outcome of a persuasive message for a product ?
a. The recipient will decide to purchase the product.
b. The recipient will be impressed by the function of the product.
c. The recipient will throw away their older version of the product.
d. The recipient will compare the product with other similar ones.
2. Audience easily get lost and bored if they cannot anticipate the twists and turn that a presentation may take. To avoid this, the presenter should :
a. open the presentation with a genuine question.
b. establish a report with the audience at the beginning of the presentation.
c. provide a framework for the presentation during the opening of the presentation.
d. open the presentation with an anecdote.
3. Why are bad-news messages challenging to compose ?
a. They must be lengthy and vague to avoid legal consequences.
b. They require you to achieve a number of goals that are incompatible at first glance.
c. They make it impossible to maintain your audience's goodwill.
d. They run the risk of alienating your audience.
4. If you perform a search using the phrases "health insurance plans" and "freelance workers," the search engine will :
a. give you those sites that include either exact phrase.
b. give you only those sites that include both phrases.
c. Give you those sites that include any of these five words anywhere on a page.
d. give you only those sites that include the first phrase and exclude the second.
5. Which of the following is true of a proposal ?
a. it is simple to prepare
b. it does not need to provide details on how to implement itself.
c. It requires you to develop a persuasive appeal.
d. It should not address costs.
6. Which of the following is an informational report ?
a. A report recommending action based on what was discussed at a meeting.
b. A report summarizing a meeting that happened in the past.
c. A report providing results based on the evaluation of data obtained from a focus group.
d. A report endorsing a particular solution to a problem.
WORLD CIVILIZATION I :
1. Which of the following does NOT accurately describes Chinese interaction with other cultres ?
a. Contacts with other cultures were difficult to maintain.
b. Contacts with other cultures were sporadic.
c. Contacts with other cultures were based primarily on trade.
d. Contacts with other cultures led the Chinese to embrace other customs and immerse themselves in new cultures.
2. The Greek polis was a(n) :
a. alliance of cites.
b. Independent city state
c. open space where citizens could assemble.
d. farming village.
BUSINESS ENGLISH :
1. In the word "typographical," the emphasis is placed on wghichsyllable ?
a. First
b. Second
c. Third
d. Fourth
2. She has ___________ that dress to several wedding ?
a. worn
b. wore
c. weared
d. wored
3. Which of the following is used for titles of subdivisions of published works, such as chapters of book ?
a. Quotation marks
b. Underline
c. Italics
d. Underline and italics