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• Watch the Riverbend City: Community Information Mission in this unit's studies. Then answer the following questions:

1. What is the difference between official and unofficial information? In the context of the Riverbend City scenario, describe the implications of these two types of information in relation to government credibility, and in relation to the ability of officials to communicate effectively.

2. What is the difference between personal and interpretive information? In the context of the Riverbend City scenario, explain how these two terms relate to the accuracy of information.

3. Imagine that you are a public administration consultant who has been invited to the final meeting that occurs at the end of the scenario. Write a memo to the mayor and his staff with recommendations for how to best handle this situation. Be sure to address the main idea that is already on the table: the community information hotline.

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