Bulldog Boards Manufacturing Company. The Bulldog Boards Manufacturing Company, a producer of high-quality wakeboards, bindings, and boots, recently won an international contract that will significantly increase its sales. You have been hired to set up a service desk for the company's employees who will be using a newly introduced sales ordering and product manufacturing system. The company's Chief Information Officer (CIO) has expressed interest in using a best practice framework such as ITIL. Search the web for information about ITIL and prepare a brief presentation that includes an overview of ITIL, its history, and its benefits.