• Our case was about a small firm doing poorly financially.

• Frankie is the business development manager and four project managers.

• The firm provide business process improvement solutions to federal, state, and local governments.

• Until last year the company had enough contracts to be profitable.

• Frankie calls a meeting with her project managers to discuss the need for more sales.

1. Based on the limited evidence, how would you characterize Frankie's leadership style?

2. What leadership behaviors and attitudes is Frankie displaying?

3. How else might Frankie approach her project managers developing new business?