Q. List the steps in the basic control process. Elucidate how would you respond to the statement, "Control is a process which should be employed intermittently"?
Define benchmarking. List the three steps in this process.

Identify and briefly define the three basic control methods.

List and briefly identify the five methods which managers can use to achieve control in their organizations

Briefly describe the balanced scorecard approach to control. Elucidate how it differs from the traditional approach to control used in most companies.