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Bobs bartender, Kitty Kat, has filed some complaints with Bob. It seems as though Bobs manager, Boy George, has been heard making inappropriate comments to staff and customes. Boy George has also been known to comment on Kitty Kat's outfit choices. Bob tells Kitty and Boy to work it out themselves. Should Bob employ a different approach? What is Bobs liability should Kitty file suit?

Operation Management, Management Studies

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