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Bob at Bob’s Furniture is looking at the results of some research about customers’ ideas about his products. He learns that the attributes customers care most about are price and comfort. They care less about aesthetics and quality. The attributes on which Bob’s product are doing worst are comfort and quality. Thy are doing best on price and aesthetics. What exactly is Bob looking at? a conjoint analysis a cluster analysis a perceptual map based on MDS a perceptual map that is attributes-based

Operation Management, Management Studies

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