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Bill Youngdahl has been collecting data at the TU student grill. He has found that, between 5:00 PM and 7:00 PM, students arrive at the grill at a rate of 25 per hour (Poisson distributed) and service time takes an average of 2 minutes (exponential distribution). There is only 1 server, who can work on only 1 order at a time. Suppose a second server is added and the 2 servers act independently, with each taking an average of 2 minutes. What will be the average time a student is in the system?

Operation Management, Management Studies

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