Benny the barber owns a one-chair shop. at barber college, Ask an Expert

Management Studies

Benny the Barber owns a one-chair shop. At barber college, they told Benny that his customers would exhibit a Poisson arrival distribution and that he would provide an exponential service distribution. His market survey data indicate that customers arrive at a rate of 4.0 per hour. It will take Benny an average of 10 minutes to give a haircut. Based on these figures, find the following:

1. The average number of customers waiting?

2.The average time a customer waits?

3. The average time a customer is in the shop?

4. The average utilization of benny's time?

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Operation Management, Management Studies

Category:- Operation Management
Reference No.:- M9348073

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