Benny the barber is considering the addition of a second, Ask an Expert

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Benny the Barber is considering the addition of a second chair. Customers would be selected for a haircut on a FCFS basis from those waiting. Benny has assumed that both barbers would take an average of 20 minutes to give a haircut, and that business would remain unchanged with customers arriving at a rate of two per hour. Find the following information to help Benny decide if a second chair should be added:

Part (a): The average number of customers waiting.

Part (b): The average time a customer waits.

Part (c): The average time a customer is in the shop.

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Operation Management, Management Studies

Category:- Operation Management
Reference No.:- M93129936

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