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Based on distribution channel used, Dell's B2C business model can be classified as a
Choose one answer.

a. direct marketing by mail-order company.

b. pure-play e-tailer.

c. click-and-mortar retailer.

d. direct sales by manufacturer.

Question 2

Which of the following is not a characteristic of e-banking?
Choose one answer.

a. saves users time and money

b. is more expensive for banks

c. is becoming an enabling feature of business growth in the developing world

d. is increasing peer-to-peer (P2P) online lending

Question 3

An online seller of travel services that generates revenue by charging fees for its services is an example of a
Choose one answer.

a. market maker.

b. transaction broker.

c. content disseminator.

d. viral marketer.



Question 4

A characteristic that describes customer loyalty to a site that eventually results in higher revenue best defines
Choose one answer.

a. retention.

b. acquisition.

c. stickiness.

d. attachment.



Question 5

Materials used in the production of a product best defines
Choose one answer.

a. indirect materials.

b. direct materials.

c. MRO materials.

d. production materials.



Question 6

Two types of materials and supplies that are traded in B2B are
Choose one answer.

a. digital and physical.

b. direct and indirect.

c. horizontal and vertical.

d. commodities and nonproduction.

Question 7

The wireless implementation of e-government mostly to citizens but also to businesses best describes
Choose one answer.

a. mobile government.

b. Government 2.0.

c. Web 2.0.

d. government commerce.



Question 8

Updating knowledge as time progresses best describes
Choose one answer.

a. knowledge classification.

b. knowledge codification.

c. knowledge distribution.

d. knowledge evolution.



Question 9

Which of the following is the e-government category that includes interactions between governments and businesses?
Choose one answer.

a. government-to-enterprise.

b. government-to-business.

c. government-to-government.

d. government-to-corporation.



Question 10

The central point of control for an e-market best defines
Choose one answer.

a. information portal.

b. collaboration hub.

c. vortal.

d. vendor hub.

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