Background

In the late 1990s, a wide assortment of business experts predicted that e-business was completely changing the nature of business transactions. This was reflected in the astronomical prices paid for the stocks of dot-com companies that were just beginning operations and had not achieved profits.

By the end of 2000, it became clear that the fundamental nature of business had not really changed. Dot-com companies engaged in electronic commerce saw their stock prices plummet to near zero and many went out of business. A fundamental law of business still held: if a business wants to stay in business, it needs to generate profit.

By the 2010s, e-business had become a standard mechanism for buying and selling goods and services. Many of the early kicks had been worked out, but shopping online still offered buyers a different experience than shopping in a traditional store.

Written Assignment

Critique e-business operations from each of the following four perspectives:

1. From the perspective of making on-line payments (e.g., What problems are often encountered by both customers and vendors when making payments electronically for goods and services?)

2. From the perspective of customer satisfaction in dealing with an e-business site (e.g., dPurchasing goods through the Web can be frustrating to customers. Why?)

3. From the perspective of supply chain management (e.g., Many B2B transactions are oriented toward ordering supplies. In the process of doing this, a number of predictable problems can arise. What are they?)

4. From the perspective of advertising products/and services in the electronic marketplace (e.g., In the electronic marketplace, it is easy for your product/service to get lost among the millions of products and services being offered.)

Your paper should not exceed five (5) pages, single-spaced using one-inch margins and a 12-point font. Carefully and completely cite your references.