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At the end of chapter 8 of this book: Managing Human Resources. (17th ed) Snell, S., Morris, S., & Bohlander, G. (2016)

You will find the following case study ("Project Oxygen" Resuscitates Google's Poor Performing Bosses)

Read the case and answer the questions:

1. Why isn't having the greatest amount of technical expertise the key to being a good supervisor at Google?

2. Does Google's research on the performance of its managers surprise you? Why or why not?

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