1. The major benefit of open communication in a company setting is:
A. a more directed flow of information.
B motivated employees.
C the ability to utilize the technique known as extinction.
D activation vs. passivication.
2. At Groovy Rags, a trendy retail store, manager Eon Forcer doesn't waste any time thinking about whether the employees on his shift get their breaks at a reasonable time. In fact, he claims he is hard pressed to determine which one has "worked hard enough" to even deserve a break. Earlier today, Eon remarked, "I've never met one that likes this job! They're only biding their time and here for the money." Eon's managerial style would be classified as ________.
A.Theory X
B. Theory Y
C Theory Z
D Type J
3. Equity judgments are based on:
A quantifiable evidence.
B deductive reasoning
C statistical extrapolation.
D people's perceptions
4. Alex an employee at Green Spaces Irrigation Systems is pleased that his old supervisor, Wally retired. "Wishy" Wally, as the crew used to call him, seemed like a pretty nice guy, but seldom let Alex know if installations were adequate until something went wrong. The new supervisor starts each day with reviewing yesterday's successes and challenges, and gives everyone opportunity to voice their concerns. One of the best assets of __________ managers is their ability to provide timely feedback and to understand that employees want regular performance reviews.
A. Baby boomers
B Generation X
C Generation Y
D Millennials
5. Motivational formulas are:
A tailored to the individual.
B. tailored to the team of employees
C. developed by using one theory at a time.
D developed by using one theory at a time.
6. According to Maslow's Hierarchy of Needs theory, which of the following would be an issue that requires the fulfillment of a lower order need?
A The need for a challenging project at work.
B The need for a promotion at work.
C The need for a mentor to help you ascend within the company
D The need to locate your business in an area with a low crime rate.