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Assume you are the HR Manager for a smaller company in the Danbury area which provides mail order gourmet coffee food products. You know the following information:

Positions employed by the company include 26 customer service representatives, 8 order fulfillment roles, 6 phone sales, 1 marketing, 2 administrative staff and 1 General Manager.

Sales in 2017 are currently 1.2 million and are forecasted to increase to 2.5 million in 2019.

Your company is planning to purchase a machine to automatically package the coffee into shipping containers. This machine will eliminate the need for half-a-headcount for the fullfiment role for every $50,000 in sales. Overall turnover is 27% as people tend to leave as there are few opportunities for advancement in a small company.

What factors would you need to take into account when developing your HR plan?

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HR Management, Management Studies

Category:- HR Management
Reference No.:- M92533014

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