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Assume you are doing a classroom presentation on managing customer service. Reread your responses to the What Do You Think? questions that you completed throughout this. What are some service attitudes and practices that over time prepare you to become an effective customer service manager? What training or retraining can help a service professional to stay effective? What service and CSR issues do you believe are the most challenging to manage? Which communication skills should customer service managers demonstrate? Compile your responses, as directed by your instructor.A

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