Assume poisson arrivals and exponential service times. how, Ask an Expert

Management Studies

Students arrive at the Administrative Services Office at an average of one every 15 minutes, and their requests take on average 10 minutes to be processed. The service counter is staffed by only one clerk, Judy Gumshoes, who works eight hours per day. Assume Poisson arrivals and exponential service times.

What percentage of time is Judy idle?

How much time, on average, does a student spend waiting in line?

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Operation Management, Management Studies

Category:- Operation Management
Reference No.:- M980110

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