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You began preparing for this assignment in Week One by reviewing the required elements and reflecting on the Chapter 2 and Chapter 3 content. There are three steps to completing this written assignment. Each step should be a separate, identifiable section of your paper. Start with an introductory paragraph that describes what you will be covering in your paper and end with a concluding paragraph that summarizes the information you have provided. Use Chapters 2, 3, 4, and 5 in the textbook and other relevant resources.

First step:

• Describe the impact of culture on communication.

• Identify strategies you can use to demonstrate cultural sensitivity when working in human services settings. Be sure to use examples to help make your points.

Second step:

• Assess your own other-orientation, as described in the textbook, as one measure of self-awareness.
• Identify personal communication strengths and growth.
• Describe your strengths with regard to this perspective.
• Identify areas in which you would like to improve.
• Discuss how having a strong other-orientation might be helpful for interpersonal communication in human services.

Third step:

• Refer to Chapters 2, 3, 4, and 5 in the textbook and other relevant resources.

• Explain how both culture and self-awareness may be critical in interpersonal communication in human services.

• Identify two to three examples of effective verbal and non-verbal communication techniques that can be used to demonstrate self-awareness and culture in human service settings.

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