Assignment

You all are top managers of a big company. You decided to rebuild/expand your company's ICT infrastructure and information system.

First, specify the type of your proposed change. It can be for example:

•Replacing your manually-operated production line by a robotized one,

•Entering the web market and redesigning your traditional bricks-and-mortar structure,

•Changing communication channels with your suppliers and dealers into paperless forms,

•And similar.

Choose any of above or specify your own reengineering process. The description needs not to be complex but it should state its 3 to 4 main steps that will affect various departments of your company. Also, specify the affected departments and the consequences of the changes on them.

To successfully accomplish the task, you will have to select and purchase new hardware and software and re-train your employees. There is a danger of resistance against the project as it represents change of a large magnitude and addresses many people. To prevent similar problems, you top managers want to motivate your staff.

Various theories and methods of employee motivation are available. Select one or several of them and prepare Motivation Plan to be submitted to your Board of Governors. The plan should include the reasons for your approach, the way it should be implemented, the financial considerations and how its success (or failure) could be evaluated. Should it be implemented immediately or do you favour a limited scope study (a pilot project, or splitting into stages)? Describe how to motivate the employees to accept the change and positively contribute to it, show its advantages and disadvantages. Notice that you are not requested to describe technical details of the project. Specify them only to the level necessary for a full understanding of your approach to motivation.