Assignment

We learned in an earlier unit that the problem-solving process involves seven steps (the first five of which are part of the decision-making process):

1. Define the problem
2. Identify the alternatives
3. Determine the criteria
4. Evaluate the alternatives
5. Choose an alternative
6. Implement the selected alternative
7. Evaluate the results

- What type of errors might occur at the various steps of the process that can impact the quality of a decision or future decisions?

- Can you find examples from your own experience or from the media that demonstrate what errors occurred and how the error impacted the quality of the final results?

For your peer responses, comment on the examples described by your peers, and suggest actions you might take to mitigate the impact of errors or hold errors to an acceptable level.